SHIPPING & RETURNS

Welcome to Kingdom Luxe Hair Collection. We are committed to providing high-quality luxury hair extensions and excellent customer service. Please review our shipping policy below before placing your order.

Processing Time
All orders are processed within 2–5 business days after payment confirmation unless otherwise stated.
For pre-orders or custom orders, processing times may be longer. Customers will be notified of any delays.
Business days do not include weekends or holidays.

Return & Exchange Policy
Due to the nature of hair extension products and hygiene standards, all sales are final.
We do not offer refunds or exchanges on:

Eligible Exchanges
An exchange may only be approved if:

Payment: Full payment is required to confirm all orders. We accept secure online payments through our approved payment providers.
Pre-Orders: Pre-order items are processed after payment is received. Estimated processing and shipping times will be provided on the product page. Please note that delays beyond our control (such as customs or courier delays) may occur.
Order Processing: Orders are processed in the order they are received. Once an order has been processed, it cannot be changed or canceled.
Pricing: All prices are listed in the applicable currency and are subject to change without prior notice.
Shipping: Customers are responsible for providing accurate shipping information. Kingdom Luxe Hair is not responsible for delays or additional costs resulting from incorrect addresses.
Final Sale: Due to the hygienic nature of our products, all hair purchases are final sale. We do not accept returns or exchanges unless an incorrect or defective item was received.